Order support
Include the order reference and a concise description of the issue. Do not publish payment details or other sensitive information in a public channel.
Peptide Works support
Contact Peptide Works
Guidance for order, catalogue, documentation and bulk research enquiries, with access to the official support route.
How to reach the official support service
Peptide Works handles enquiries through the online support-request service on its official website.
Official contact route: Use the Peptide Works Contact Us service. It is the only direct support channel.
What to include in your enquiry
Product or documentation
Name the product, format and batch where relevant, and state whether you are asking about product information or batch-specific documentation such as a Certificate of Analysis.
Bulk research enquiries
Identify the products and quantities required so Peptide Works can assess the request. The official site confirms that bulk-order discussions are available.
Shipping enquiries
Provide the destination country and order reference where applicable. Peptide Works publishes worldwide delivery information, while exact options and estimates are shown during the official ordering process.
Before you send personal information
Share only information needed to identify and answer the enquiry. Review the Peptide Works Privacy Policy for the website's published information about forms, cookies, analytics, data rights and email marketing.
Questions about dosage, administration, treatment or use in humans or animals fall outside the stated purpose of Peptide Works products and are not appropriate research-product enquiries.